FAQs

01
Where is your store located?
Serving New York state and the World, we are conveniently located at 207 Old Country Road Carle Place NY 11514 and 1270 6th Ave NY NY 10020.
02
What are the business hours?
We are open Monday through Friday from 10:00 am to 6:00 pm. By appointment for Saturday & Sunday.
03
Do you accept returns? Under what terms?
04
How long does a custom order take to create?
05
Can I order a custom jewelry piece through your website?
06
Can custom orders be returned if not correct?
07
Can sale items be returned?
08
Do you offer financing?
09
Do you buy watches and jewelry items?
10
Is any of your inventory second-hand?
11
Where do you source your diamonds and other precious gems?
12
Do you partner with other jewelry stores on a wholesale basis?